Privacy Policy
Privacy Policy
How we collect, use and protect your personal information
1. Who We Are
PlatefulofJoy.com (“we”, “us”, “our”) is a food and nutrition information website based in Singapore. We operate this Website to provide free calorie calculators, meal planning tools, recipe guides, and nutritional information.
For privacy-related queries, contact us at: hello@platefulofjoy.com
2. What Data We Collect
| Data Type | What It Is | Why We Collect It |
|---|---|---|
| Email address | Your email when you sign up | To send your free meal planner and newsletters |
| First name | Your name when you sign up | To personalise emails to you |
| Calculator inputs | Age, weight, height entered into our tools | To calculate your results — NOT stored or saved |
| Contact form data | Name, email, message submitted via contact form | To respond to your enquiry |
| Usage data | Pages visited, time on site (via Google Analytics) | To improve our website |
3. How We Use Your Data
We use the information we collect to:
- Send you your free meal planner and any resources you requested
- Send you our newsletter with healthy eating tips and new guides (only if you subscribed)
- Respond to your contact form messages
- Analyse website traffic to improve our content and tools
- Comply with our legal obligations under Singapore law
We will never use your data for purposes other than those stated above without your explicit consent.
4. Legal Basis for Processing (GDPR)
For visitors from the European Economic Area, we process your data under the following legal bases:
- Consent — when you sign up for our email list, you give us consent to email you
- Legitimate interests — for website analytics to improve our service
- Contract performance — to deliver the resources you requested
5. Third-Party Services We Use
| Service | Purpose | Their Privacy Policy |
|---|---|---|
| MailerLite | Email list management and newsletter delivery | mailerlite.com/privacy-policy |
| Google Analytics | Website traffic analysis | policies.google.com/privacy |
| Hostinger | Website hosting | hostinger.com/privacy-policy |
| WordPress | Website platform | automattic.com/privacy |
We only share your data with these third parties to the extent necessary to provide our services. We do not sell, rent, or trade your personal information to any third party.
6. Cookies
Our website uses cookies — small text files stored on your device — to improve your experience. We use:
- Essential cookies — required for the website to function properly
- Analytics cookies — Google Analytics to understand how visitors use our site
- Preference cookies — to remember your settings
You can control or delete cookies through your browser settings at any time.
7. Data Retention
We keep your personal data for as long as necessary to provide our services:
- Email subscribers — until you unsubscribe or request deletion
- Contact form messages — up to 12 months, then deleted
- Analytics data — up to 26 months (Google Analytics default)
8. Your Rights (PDPA & GDPR)
Under Singapore’s Personal Data Protection Act (PDPA) and GDPR (for EU residents), you have the right to:
- Access — request a copy of the personal data we hold about you
- Correction — ask us to correct inaccurate data
- Deletion — request that we delete your personal data
- Withdraw consent — unsubscribe from emails at any time
- Data portability — request your data in a portable format
- Object — object to certain types of processing
To exercise any of these rights, email us at hello@platefulofjoy.com and we will respond within 10 business days.
9. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. Our website uses HTTPS encryption and our email service (MailerLite) maintains industry-standard security practices.
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
10. Children’s Privacy
Our Website is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of the Website after changes constitutes your acceptance of the updated policy.
12. Contact Us
For any privacy-related questions, requests, or complaints:
📧 hello@platefulofjoy.com
🌏 PlatefulofJoy.com, Singapore
We take all privacy concerns seriously and will respond within 10 business days.
